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Invoicing Policy

• We invoice electronically via email, and so it is EXTREMELY IMPORTANT that we always have a current email address for your account. If an invoice email bounces back to us we will not make lengthy attempts to contact you and your account may be suspended at our discretion. Paper invoices are available for a $6.00 service charge per invoice and must be requested in writing.
• Invoices must be paid in U.S. dollars and by money order or check (made payable to Alien Creed LLC), or PayPal. You are liable for all fees charged Alien Creed LLC if your check bounces, in addition to your hosting fees. NOTE: To insure proper credit to your account always include your invoice number with your payment.
• All web hosting is paid for in advance. New accounts opened during a billing cycle will be pro-rated for the time remaining in that billing cycle.
• Web hosting can be paid for in one of three ways; quarterly, bi-annually(discounted rate), and annually(greater discounted rate).
• Web hosting is invoiced quarterly (four times a year, on or before Jan. 1, April 1, July 1, and Oct. 1) and is always due on receipt. Late fees are assessed starting 15 days after the invoice date. If your account balance remains unpaid and a second invoice is generated during the next billing cycle (every 90 days) it will reflect the addition of the late fee and have a new due date. 15 days after the second invoice's due date an additional $5 late fee will be added and the account will be locked automatically without warning. To unlock the account you will need to pay the full amount due including all late fees.
• Submitting a request for a domain name registration is in effect a written, contractual agreement to pay all costs associated with your domain registration. All domain registration fees are non-refundable and must be paid up front.
• All billing inquiries should be addressed to .

updated 03.14.2003